Key Account Inventory and Sales Support Specialist

Maintain customer relations through bin management, on site customer service and inside sales support. Contact Tammy Marchese-Franco to apply: tmarchese@northernsafety.com


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Prepare, deliver via company – owned vehicle, and restock customer orders for inventory management accounts.
  • Facilitate the resolution of customer complaints or concerns with the branch team.
  • Maintain a clean and high quality environment for inventory programs.
  • Seek additional product responsibilities in existing programs.
  • Build customer relationships at existing programs.
  • Assist the branch warehouse duties as assigned.
  • Other duties may be assigned.

ASSOCIATE RESPONSIBILITIES

Responsible for understanding, supporting, and living our core values. Expected to value Candor by being open, honest, and respectful when communicating. Ability to achieve individual and company

goals through High Performance with passion, innovation, and commitment to continuous learning. Always have at the heart of everything Indispensable Service to your fellow associates, customers, our

partners, and our community. We believe People are the foundation of our business and expectations include valuing the team, our diversity, taking pride in our character, and personal responsibility.

EDUCATION/EXPERIENCE

High school diploma or equivalent required. 2 years or more related experience. Direct customer interaction and problem solving experience is a plus. Knowledge of industrial fasteners and MRO Products.

OTHER SKILLS AND REQUIREMENTS

Strong interpersonal and communication skills. Professional demeanor and a sense of urgency in resolving customer concerns. Interest in and motivation to grow accounts by seeking additional products to add to customers inventory programs.

Forklift certification or have the ability to be certified.

Intermediate level Microsoft Office, especially Excel and Outlook. Experience with RF scanner and

inventory management software, and/or ability to learn new software quickly.

Detail oriented and strong organizational skills. Current and valid driver’s license.

Business professional attire required with good personal hygiene habits.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures. Ability to effectively communicate and present information and respond to questions from managers, team leaders, customers, vendors, and other associates.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent. Ability to calculate figures and amounts; such as discounts and percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit continuous for four hours at a time and talk and hear. The associate is occasionally required to stand and walk and use hands and fingers to feel. The associate must regularly lift and/or move up to 50 pounds and 60 pounds occasionally. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.