Key Account Manager

We are seeking a sales oriented business professional to manage and grow our existing customers. Sales are business-to-business in a fast-paced industrial environment working primarily with original equipment manufacturers.


Company

Würth Snider Bolt & Screw, Inc. is a full line fastener, MRO, and C component distributor that specializes in advanced inventory management programs predominantly in the OEM/Industrial business to business marketplace. Operating from our central office in Louisville, Kentucky, Würth Snider has five branch offices throughout the mid-south. We have been solving assembly problems for our customers since 1975 as Snider Bolt & Screw and joined the Würth Group in November of 1996, ranked as one of the world’s largest industrial distributors with sales in excess of $13 billion annually. Würth Snider is a rapidly growing sales-based business to business distribution company with opportunities for career advancement, especially for those with flexibility to travel/relocate. We currently have an opportunity in the Houston, TX area for a Key Account Manager. Regular travel to customers’ production facilities is required. Our offices are located in the Jersey Village area of Houston.

Summary

We are seeking a sales oriented business professional to manage and grow our existing customers. Sales are business-to-business in a fast-paced industrial environment working primarily with original equipment manufacturers.

Essential Duties and Responsibilities

  • Ensure the continuation and strength of relationships with customer base by promoting our value proposition and providing outstanding service.
  • Generate new revenue through the addition of sales and services that match the needs of our customers.
  • Prepare price quotes and service proposals.
  • Review business performance data to ensure profitability of customer base.
  • Coordinate with operations, sales management, accounting, inventory management, and quality control personnel to resolve billing, contract and product/service issues.
  • Handle the tough conversations with customers regarding obsolete inventory, etc.
  • Coordinate customer support with inside sales representative.
  • Coordinate with purchasing to ensure supply of product.
  • Keep detailed records of customer interactions and transactions.

Preferred Education and Experience

  • Bachelor’s degree in business, sales, marketing, or technical/engineering field preferred.
  • Minimum of three years’ experience in sales or customer service managing sizable accounts.
  • Experience with OEM accounts highly desirable.
  • Experience with fasteners highly desirable.

Knowledge, Skills, and Abilities

  • Ability to establish positive working relationships internally with inside sales, purchasing, and logistics teams.
  • Ability to establish positive external working relationships with customers and business partners.
  • Strong orientation towards sales and account growth.
  • Strong orientation towards attention to detail to ensure accuracy in work products.
  • Analytical ability to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to define goals, seek information, and make recommendations with minimal supervision.
  • Strong negotiating skills.
  • Ability to read and comprehend technical blueprints and specifications.
  • Ability to read and write reports and business correspondence and ability to effectively present information and respond to questions from staff members, managers, business partners and customers.
  • Strong knowledge of Microsoft Office applications specifically WORD, Excel, and Outlook. Advanced knowledge of excel preferred.
  • The ability to use technology to improve efficiency.

Qualities

  • Sales and customer service (internal/external) focus.
  • Understands big picture company goals and how they are supported by individual success.
  • Positive attitude and enthusiasm.
  • Strong work ethic and drive for success.
  • Strong orientation towards teamwork and flexibility towards changing business needs.